Once the product is ordered and payments made, it is shipped/ forwarded to the clients. In case the customer completes payment for the goods before forwarding, the goods are forwarded directly to his/her contact address, otherwise delivered through our representative in case of part payment. In the later case, the client MUST pay the balance left (complete amount for the goods), before signing out the goods from our branch office or representative.

Though we are usually interested in feedback, the transaction is considered executed immediately the product is delivered to the client.

For more information, call, send an e-mail or meet our customer services department.

This policy refers only to those interested in making an order through Mawum Shopping (our agency and brokery service). For orders from the individual supplier, contact the shop owner concerned.

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